Lowveld Care is committed to protecting your privacy and handling personal data with transparency and care.
1. Information We Collect
We may collect information you voluntarily provide, including your name, phone number, email address, and any details submitted through our contact forms or service enquiries.
2. How We Use Information
We use your information to respond to enquiries, coordinate care services, improve website experience, and communicate important service updates.
3. Data Retention and Security
We retain personal data only as long as necessary for service delivery, compliance, and legitimate business needs. We apply reasonable safeguards to protect your information from unauthorised access, disclosure, or misuse.
4. Sharing of Information
We do not sell your personal data. We may share limited information with trusted partners only when necessary to provide services, comply with legal obligations, or protect rights and safety.
5. Cookies and Analytics
Our website may use cookies or analytics tools to understand traffic and improve usability. You can manage cookie preferences in your browser settings.
6. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
7. Your Rights
Depending on applicable laws, you may have rights to access, correct, delete, or restrict processing of your personal information. You may contact us to exercise these rights.
8. Children's Privacy
Lowveld Care does not knowingly collect personal information from children without appropriate consent. If you believe data has been submitted in error, contact us for removal.
9. Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page with immediate effect unless otherwise stated.
10. Contact Us
For privacy-related questions, contact us at info@lowveldcare.com.